A calmer front door for the FDE idea: capture the hunch, ground it in rb2 context, challenge it from two perspectives, then compile one reviewable handover pack.
Two FTE tied up in manual classification, policy lookup, enrichment, and cross-department routing.
Each plane owns one decision layer. Operators move through them in sequence, but can always inspect sources and review generated artifacts before anything leaves the system.
FieldPack should feel less like a chatbot and more like an operating console for the first two weeks of an FDE pod.
Explain the concept fast enough to share with the team and make the service model feel tangible.
Make the workflow feel controllable: sources, choices, guardrails, and artifacts are visible at every step.
Capture just enough field evidence to turn a sales hunch into a concrete case.